The most honest analysis of your work

SURVEYS AND POLLS

SAVE TIME AND MONEY ON SERVICES OF ANALYTICS
BY RECEIVING FAST AND ACCURATE FEEDBACK

LEARN MORE

The most honest analysis of your work

SURVEYS AND POLLS

SAVE TIME AND MONEY ON SERVICES OF ANALYTICS
BY RECEIVING FAST AND ACCURATE FEEDBACK

When launching a product or service companies very often conduct market analysis or refer to external consultants trying to predict preferences of the target audience. Very often forecasts are inaccurate and lead to losses.

The much better option is a survey of existing and potential customers. They will allow you to receive honest feedback very fast identify development ideas as well as save money on expensive analytics

When launching a product or service companies very often conduct market analysis or refer to external consultants trying to predict preferences of the target audience. Very often forecasts are inaccurate and lead to losses.

The much better option is a survey of existing and potential customers. They will allow you to receive honest feedback very fast identify development ideas as well as save money on expensive analytics

Get up-to-date feedback from customers fast

Advantages of application
of phone surveys and polls

Saving of
time

Program the system to make automatic calls, set the conditions of a survey or poll – and start collecting data.

Rapid dynamics of
changes

You can evaluate the quality of promotions, products and services very fast as well as rapidly fix their disadvantages.

Honest data

Customers aren’t interested in praising your product thus you can easily expect their impartial feedback.

Budget
optimization

As practice shows, a survey of customers helps to evaluate the product no worse than an external analysis, while it will cost you much less.

Databases

You can segment customers in accordance with their interests and create databases for the development of individual offers.

The system of reports

Plan calls to the database of customers and check their results through the convenient reporting system. You won’t miss a single call!

Hitting the target

You don’t know which service to launch and whether the advertising campaign will be effective? With the help of surveys and polls, you drastically multiply chances to satisfy your customers.

Feeling of belonging

Unlike standard phrase “your opinion is important for us” in the interactive voice menu, automatic calls provoke the feeling of belonging among customers, especially if you implement their recommendations.

Loyalty which
lasts for years

Surveys and polls will help you to stand out from competitors, ensure better perception and stronger loyalty to your brand among customers.

Surveys and polls are a unique tool allowing to
rapidly adapt to market changes

  • Learn about the preferences of your target audience

  • Rapidly fix the disadvantages of your product/service

  • Evaluate the volume of a real and potential market

  • Develop individual offers

  • Select the best offer for your customers

  • Provoke the feeling of belonging to the development of your brand

  • Analyse the reaction on your advertising

  • Build long-lasting relations with your customers

  • Develop a list of advantages by asking the following question: “Why did you choose our company?”

  • Evaluate the work of employees by asking for honest feedback

  • Be the first to learn about changes in consumers preferences

GET A CONSULTATION

Surveys and polls are a unique tool allowing to
rapidly adapt to market changes

GET A CONSULTATION

More opportunities without major
time and financial investments

By delegating the survey or poll to a Stream Telecom system of automatic calls
you can expect to save time and money: managers will be liberated
from the routine task while data will be automatically registered
in the CRM-system

More opportunities without major
time and financial investments

By delegating the survey or poll to a Stream Telecom system of automatic calls
you can expect to save time and money: managers will be liberated
from the routine task while data will be automatically registered
in the CRM-system

VoIP ensures high quality
of connection

Information about calls is
automatically displayed in
the CRM-system

The reporting system allows
to track and improve
results

Now, imagine that you can further decrease the impact of human factor on the calling process and automate routine calls

Now, imagine that you can further decrease the impact of human factor on the calling process and automate routine calls

Two types of automatic calls: select yours

Automatic dialling by Stream Telecom automates the process of routine communication with customers. You establish a company, create a database of customers and the program automatically makes calls to clients at a particular time with or without a manager’s involvement.

In the first case, the manager sees customer’s card in the CRM-system and works in accordance with guiding script, in the second case calls are made by a machine while the data is automatically registered in the CRM system.

CALLS WITH INVOLVEMENT OF A MANAGER

.

– Demonstration of customers’ card which contains all the information about him/her.

– No need to dial a number and wait for the call.

– Work with a big database of customers.

– Automatic integration of data with CRM.

.

CALLS WITHOUT MANAGER’S INVOLVEMENT

– Ready-to-use algorithm of call: a collection of feedback, notification and information provision.

– Calls to customers without the involvement of a manager.

– Possibility to add response options.

– Planning of follow-up calls in case previous ones failed.

– Automatic integration of data in CRM.

.

.

.

Survey and polls are tasks which a robot
can perform without the involvement of a manager

FUNCTIONS OF THE ROBOT

Automatic calls are suitable for the following tasks

STEP 1. CREATE A CAMPAIGN

Create a separate campaign for every goal – provision of information about the service, calls to debtors, collection of feedback, etc.

STEP 2. SELECT RECIPIENTS

Download the database of customers from CRM and nominate employees who will make calls.

STEP 3. SET UP
THE MODE OF CALLS

Choose time and dates of calls as well as a mode of calls (pauses between calls, number of attempts, etc.)

STEP 4. ESTABLISH A
CONVERSATION SCENARIO

Turn on the playback of a recorded call (for a robot) or a scenario of the call (for an employee).

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AREN’T CONNECTED TO VoIP YET?

Are you planning to conduct training, a survey or want to sell goods in stock?

Order the Stream Telecom service of automatic calls without the installation of VoIP and save time on communication with customers.

Create a positive customer experience from the first dial tone!

ORDER CONSULTATION