{"id":37410,"date":"2019-02-14T00:05:06","date_gmt":"2019-02-13T21:05:06","guid":{"rendered":"http:\/\/streamtelecom.eu\/?page_id=37410"},"modified":"2023-04-17T20:36:25","modified_gmt":"2023-04-17T17:36:25","slug":"autodial","status":"publish","type":"page","link":"https:\/\/streamtelecom.eu\/en\/autodial\/","title":{"rendered":"Auto-dialing"},"content":{"rendered":"

Auto dial service
\nfrom Stream Telecom<\/p><\/h1><\/div>

Spend a lot of time calling your customer base
\nfor a couple of sales with minimal conversion?
\nStart auto-dialing and get hot leads without
\nactive involvement of managers.<\/p>\n<\/div><\/div><\/div>

<\/div><\/div>
<\/div>
learn more<\/span><\/a><\/div>
<\/div><\/div><\/div>
<\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div>
<\/div>

Auto dial service from Stream Telecom<\/b><\/span><\/p>\n<\/div>

<\/span><\/div>

Spend a lot of time calling your customer base for a couple of sales with minimal conversion?
\nStart auto-dialing and get hot leads without active involvement of managers.<\/p>\n<\/div>

<\/div>
learn more<\/span><\/a><\/div>
<\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>

What is auto dial?<\/b><\/p>\n<\/div>

The lion’s share of your employees’ workload comes from calling a large customer base – collecting feedback, cold sales, notification of promotions, etc.<\/p>\n

Autodialing from Stream Telecom automates these processes. You create a campaign, form a client base – and the program itself calls clients from a specified time with or without the participation of managers.<\/p>\n

In the first case, the manager sees the client’s card in the CRM system and works according to the prompt script, in the second case, the calls are made by the robot, and the data is recorded in the CRM system independently.<\/p>\n

Autodialing is a favorite tool for executives who can plan, monitor and evaluate employee performance in real time, getting better results by calling more customers.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

What is auto dial?<\/b><\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

The lion’s share of your employees’ workload comes from calling a large customer base – collecting feedback, cold sales, notification of promotions, etc.<\/p>\n

Autodialing from Stream Telecom automates these processes. You create a campaign, form a client base – and the program itself calls clients from a specified time with or without the participation of managers.<\/p>\n

In the first case, the manager sees the client’s card in the CRM system and works according to the prompt script, in the second case, the calls are made by the robot, and the data is recorded in the CRM system independently.<\/p>\n

Autodialing is a favorite tool for executives who can plan, monitor and evaluate employee performance in real time, getting better results by calling more customers.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Auto-dialing features<\/b><\/p>\n<\/div>

The wide functionality of the Stream Telecom auto-dialing system and its convenient
\nintegration with the CRM system saves managers time, money and increases the company’s
\nproductivity<\/p>\n<\/div><\/div><\/div>

\"\"Connection<\/strong><\/p>\n<\/div>

<\/div>

IP telephony provides high quality communication<\/p>\n<\/div>

<\/div><\/div><\/div>

\"\"CRM system<\/strong><\/p>\n<\/div>

<\/div>

Call data is automatically displayed in the CRM system<\/p>\n<\/div>

<\/div><\/div><\/div>

\"\"Reports<\/strong><\/p>\n<\/div>

<\/div>

Reporting system allows you to track results and improve them<\/p>\n<\/div><\/div><\/div>

Now imagine that you can further reduce the influence of the human factor
\non the call process and automate routine calls:<\/p>\n<\/div><\/div><\/div>

\"\"Without wasting time dialing<\/p>\n<\/div><\/div><\/div>

<\/div><\/div>

\"\"Without waiting for an answer<\/p>\n<\/div><\/div><\/div>

<\/div><\/div>

\"\"No break between calls<\/p>\n<\/div><\/div><\/div>

<\/div><\/div>

\"\"And even without the participation of the manager<\/p>\n<\/div><\/div><\/div>

<\/div><\/div>

\"\"Without a thousand “no” answers<\/p>\n<\/div><\/div><\/div>

<\/div><\/div><\/div><\/div>

Auto-dialing features<\/b><\/p>\n<\/div>

The wide functionality of the Stream Telecom auto-dialing system and its convenient integration with the CRM system saves managers time, money and increases the company’s productivity<\/p>\n<\/div>

<\/div><\/div><\/div>
<\/span><\/div>
<\/div>
<\/div>
<\/div>

IP telephony provides high quality communication<\/p>\n<\/div>

<\/div><\/div><\/div>
<\/span><\/div>
<\/div>
<\/div>
<\/div>

Call data is automatically displayed in the CRM system<\/p>\n<\/div>

<\/div><\/div><\/div>
<\/span><\/div>
<\/div>
<\/div>
<\/div>

Reporting system allows you to track results and improve them<\/p>\n<\/div>

<\/div><\/div><\/div>

Now imagine that you can further reduce the influence of the human factor on the call process and automate routine calls:<\/p>\n<\/div>

<\/div><\/div><\/div>
<\/span><\/div>
<\/div><\/div><\/div>
<\/div><\/div><\/div>
<\/span><\/div>
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<\/span><\/div>
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<\/span><\/div>
<\/div><\/div><\/div>
<\/div><\/div><\/div>
<\/span><\/div>
<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>

You don’t have IP-telephony yet?<\/p>\n<\/div>

Are you planning to conduct a training, survey, or want to sell goods from the warehouse?<\/p>\n

Order a one-time auto-dialing service from Stream Telecom and save time on communication with consumers.<\/p>\n

Create a positive customer experience from the first sound!<\/p>\n<\/div>

Order a consultation<\/span><\/a><\/div><\/div><\/div><\/div><\/div>

You don’t have IP-telephony yet?<\/p>\n<\/div>

Are you planning to conduct a training, survey, or want to sell goods from the warehouse?<\/p>\n

Order a one-time auto-dialing service from Stream Telecom \u00a0and save time on communication with consumers.<\/p>\n

Create a positive customer experience from the first sound!<\/p>\n<\/div>

Order a consultation<\/span><\/a><\/div><\/div><\/div><\/div><\/div>

Calls involving a manager<\/p>\n<\/div>

<\/div><\/div><\/div>

Calls without a manager<\/p>\n<\/div>

<\/div><\/div><\/div>

\u2013 Preview of the client card with full information about him.<\/p>\n

\u2013 No need to dial a number and wait for a call.<\/p>\n

– Working with a large client base.<\/p>\n

\u2013 Data integration with CRM.<\/p>\n<\/div>

<\/div><\/div><\/div>

– Ready-made call algorithm: feedback collection, notification and informing.<\/p>\n

– Calling customers without the participation of a manager.<\/p>\n

– Possibility to add answer options.<\/p>\n

\u2013 Scheduling the next call in case of a missed call.<\/p>\n

\u2013 Data integration with CRM.<\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>

Calls involving a manager<\/p>\n<\/div>

<\/div><\/div><\/div>

\u2013 Preview of the client card with full information about him.<\/p>\n

\u2013 No need to dial a number and wait for a call.<\/p>\n

– Working with a large client base.<\/p>\n

\u2013 Data integration with CRM.<\/p>\n<\/div>

<\/div><\/div><\/div>

Calls without a manager<\/p>\n<\/div>

<\/div><\/div><\/div>

– Ready-made call algorithm: feedback collection, notification and informing.<\/p>\n

– Calling customers without the participation of a manager.<\/p>\n

– Possibility to add answer options.<\/p>\n

\u2013 Scheduling the next call in case of a missed call.<\/p>\n

\u2013 Data integration with CRM.<\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>

What tasks is auto-dialing suitable for?<\/b><\/p>\n<\/div><\/div><\/div>

Task<\/b><\/p>\n<\/div><\/div><\/div>

Availability<\/b><\/p>\n<\/div><\/div><\/div>

Auto-informing about events<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Conducting surveys<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Handling a large client base<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Resales<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Collecting Feedback<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Cold selling<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Calling debtors<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Promotions<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Scripted call with multiple possible responses<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Conflict resolution<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

Calling a small number of VIP clients with a high bill<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div><\/div><\/div>

What tasks is auto-dialing suitable for?<\/b><\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div><\/div><\/div>

Benefits<\/b><\/p>\n<\/div>

<\/div><\/div><\/div>

For employees<\/p>\n<\/div>

<\/div><\/div><\/div>

For managers<\/p>\n<\/div>

<\/div><\/div><\/div>

For clients<\/p>\n<\/div>

<\/div><\/div><\/div>

– The time for calls is reduced, the database is processed faster.<\/p>\n

\u2013 Informing and surveys can be delegated to the robot.<\/p>\n

\u2013 There is no need to focus on the personality of the client (the client card pops up automatically).<\/p>\n

\u2013 In case of missed calls, the system does not connect the manager and schedules a second call.<\/p>\n

– You can run several calling campaigns at once and effectively squeeze customers.<\/p>\n<\/div>

<\/div><\/div><\/div>

\u2013 You can quickly process a large database and increase profits even without changing the conversion.<\/p>\n

\u2013 Marketing tests are more effective due to quick feedback from customers.<\/p>\n

\u2013 The program allows you to track the number of current calls, call plans, their effectiveness, reasons for refusal, the status of each client, etc. in real time.<\/p>\n

\u2013 The load of managers can be planned in advance by setting up several automatic call campaigns.<\/p>\n<\/div>

<\/div><\/div><\/div>

\u2013 Collecting feedback and informing about promotions improves customer experience.<\/p>\n

\u2013 Auto calls help the consumer to constantly have up-to-date information about new products and offers, as well as receive the right goods or services at a bargain price.<\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>

Benefits<\/b><\/p>\n<\/div>

<\/div><\/div><\/div>

For employees<\/p>\n<\/div>

<\/div><\/div><\/div>

– The time for calls is reduced, the database is processed faster.<\/p>\n

\u2013 Informing and surveys can be delegated to the robot.<\/p>\n

\u2013 There is no need to focus on the personality of the client (the client card pops up automatically).<\/p>\n

\u2013 In case of missed calls, the system does not connect the manager and schedules a second call.<\/p>\n

– You can run several calling campaigns at once and effectively squeeze customers.<\/p>\n<\/div>

<\/div><\/div><\/div>

For managers<\/p>\n<\/div>

<\/div><\/div><\/div>

\u2013 You can quickly process a large database and increase profits even without changing the conversion.<\/p>\n

\u2013 Marketing tests are more effective due to quick feedback from customers.<\/p>\n

\u2013 The program allows you to track the number of current calls, call plans, their effectiveness, reasons for refusal, the status of each client, etc. in real time.<\/p>\n

\u2013 The load of managers can be planned in advance by setting up several automatic call campaigns.<\/p>\n<\/div>

<\/div><\/div><\/div>

For clients<\/p>\n<\/div>

<\/div><\/div><\/div>

\u2013 Collecting feedback and informing about promotions improves customer experience.<\/p>\n

\u2013 Auto calls help the consumer to constantly have up-to-date information about new products and offers, as well as receive the right goods or services at a bargain price.<\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>

Call modes<\/b><\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

EMPLOYEE \u2192 CLIENT<\/p>\n<\/div>

When the employee picks up the phone, the system calls the customer.<\/p>\n<\/div><\/div><\/div>

CLIENT \u2192 EMPLOYEE<\/p>\n<\/div>

When the client picks up the phone, the system selects a free employee.<\/p>\n<\/div><\/div><\/div>

EMPLOYEE \u2192 CLIENT<\/p>\n<\/div>

When beeps go to the client,
\nthe system selects a free
\nemployee.<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>

COLLECTING FEEDBACK<\/p>\n<\/div>

Questions to the client with possible
\nanswers.<\/p>\n<\/div><\/div><\/div>

NOTIFICATION<\/p>\n<\/div>

Notification of a change in address, company phone number, price, etc.<\/p>\n<\/div><\/div><\/div>

INFORMATION<\/p>\n<\/div>

Messages about current promotions, hot offers, sales.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Call modes<\/b><\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>

EMPLOYEE \u2192 CLIENT<\/p>\n<\/div>

When the employee picks up the phone, the system calls the customer.<\/p>\n<\/div><\/div><\/div>

CLIENT \u2192 EMPLOYEE<\/p>\n<\/div>

When the client picks up the phone, the system selects a free employee.<\/p>\n<\/div><\/div><\/div>

EMPLOYEE \u2192 CLIENT<\/p>\n<\/div>

When beeps go to the client, the system selects a free employee.<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>

COLLECTING FEEDBACK<\/p>\n<\/div>

Questions to the client with possible answers.<\/p>\n<\/div><\/div><\/div>

NOTIFICATION<\/p>\n<\/div>

Notification of a change in address, company phone number, price, etc.<\/p>\n<\/div><\/div><\/div>

INFORMATION<\/p>\n<\/div>

Messages about current promotions, hot offers, sales.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Order a call from a consultant – and multiply your
\nresults by optimizing the call process by
\nmanager<\/b><\/p>\n<\/div><\/div><\/div>

Order a call from a consultant – and multiply your results by optimizing the call process by manager<\/b><\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>
<\/div>
Request a call<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-37410","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/streamtelecom.eu\/en\/wp-json\/wp\/v2\/pages\/37410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/streamtelecom.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/streamtelecom.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/streamtelecom.eu\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/streamtelecom.eu\/en\/wp-json\/wp\/v2\/comments?post=37410"}],"version-history":[{"count":0,"href":"https:\/\/streamtelecom.eu\/en\/wp-json\/wp\/v2\/pages\/37410\/revisions"}],"wp:attachment":[{"href":"https:\/\/streamtelecom.eu\/en\/wp-json\/wp\/v2\/media?parent=37410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}