With Stream Telecom call center
With Stream Telecom call center
What is a cloud call center?
It is software that works over the Internet (SaaS).
Unlike a classic on-site call center, you won’t need to:
- Purchase, install and maintain hardware and software;
- update functionality;
- Invest in infrastructure and redundancy.
You get a ready-made product for telephone communications with clients and colleagues
What is a cloud call center?
It is software that works over the Internet (SaaS).
Unlike a classic on-site call center, you won’t need to:
- Purchase, install and maintain hardware and software;
- update functionality;
- Invest in infrastructure and redundancy.
You get a ready-made product for telephone communications with clients and colleagues
Stream Telecom Contact Center Features
Cloud Call Center is full of features that help you better serve your customers,
sell more and handle calls faster
Stream Telecom Contact Center Features
Cloud Call Center is full of features that help you serve your customers better, sell more and handle calls faster
Unified telephone network
Call recording function
Voice greeting
Not a single missed call 
Voice menu (IVR)
Supervisor function
Call routing rules
Advanced reports
Integrations
Additional features of Stream Telecom – auto dial
Auto dial is a tool for distributing the same type of information among a large number of customers and partners. It will automatically call the prepared base of numbers, warm up the cold audience, inform about the release of a new product, promotion, change of address, etc.
All you have to do is:
Then the system will automatically call all customers in turn. The results will be available in special statistics
Additional features of Stream Telecom – auto dial
Auto dial is a tool for distributing the same type of information among a large number of customers and partners. It will automatically call the prepared base of numbers, warm up the cold audience, inform about the release of a new product, promotion, change of address, etc.
All you have to do is:
Then the system will automatically call all customers in turn. The results will be available in special statistics
Our clients
Our clients
What Stream Telecom customers say
What Stream Telecom customers say
We are 100% satisfied with cooperation with Stream Telecom. Among the main advantages that we felt were convenient communication with the manager, excellent service and very pleasant client-oriented managers. The connection was organized very quickly. The telephony CRM system has an excellent interface and is very easy to use. We are especially grateful to your team for the opportunity to provide a non-standard solution to our issue – recording a greeting in Chinese!
We have been cooperating with Stream Telecom for more than a year. There is a need for stable telecommunications in Ukraine, as well as outside it. We work with several markets. We can recommend both for work in Ukraine and outside. Support works quickly and well, our requests are closed very quickly. Always in touch and responsive. There are no difficulties in work, which is very important for our team.
We have been using the operator’s services for over a year now. We chose Stream Telecom because we liked the efficiency of the manager and the technical support team! The connection quality is excellent and the routing is well configured!If it is necessary to solve a new task or an unexpected problem by telephony, we are calm – these issues will be closed as quickly and painlessly as possible for operators to work with clients!
Streamtelecom helped us set up those work processes that needed to be controlled for a long time and enable our managers to work remotely. The company has a high level of service and expertise. The technical support has been great too. Quick response and response to questions.
Our company has set a very non-trivial task for Stream Telecom specialists. This was the first time that we were immediately understood, quickly set up all the services and launched a multi-channel communication service for our dispatching systems. Pleasantly surprised by the prices, as well as the friendliness of communication.
Great specialists! My company first encountered IP telephony, the guys quickly set everything up and carried out the project. Timely support and respect for customers. Keep it up!
We have been looking for optimal telephony for a long time, even tried to work with other companies, however, the professional work of the technical support service left no choice but to work with Stream Telecom. Very quickly found our needs and offered the best option, quality support and good communication. Thanks for your help and good work!
Friends advised Streamtelecom. And now we have been your customers for six months. The setup took place quickly and without delay, one can feel the high level of training of specialists. The girls from the quality department regularly ask if there are any problems. And most importantly, with you, we have already begun to forget about interruptions in communication. I recommend Streamtelecom to everyone!
We came to this company on the recommendation of our CPM system integrators after a terrible experience with previous telephony. We would like to note the lightning-fast primary integration: everything was done in an extremely short time with minimal participation from our side. Technical support responds quickly, all changes are made promptly.
Price
+
Price
VPBX Professional Package
+
2.25 EUR
License cost
for 1 workplace
How to connect a cloud call center
How to connect a cloud call center
You might have these questions
You might have these questions