VOICE OVER IP (VoIP)

FLAWLESS COMMUNICATION

FOR QUALITY CUSTOMER SERVICE

AND INCREASE OF SALES

LEARN MORE

VOICE OVER IP (VoIP)

FLAWLESS COMMUNICATION FOR QUALITY CUSTOMER SERVICE AND INCREASE OF SALES

LEARN MORE

Why VoIP?

If you work in sales then you obviously know that every customer wants to be heard – both literary and figuratively. You know how the first contact with a potential customer is crucial.

To convert a conversation with a customer into the purchase of your product or service, several conditions are to be observed:

Why VoIP?

If you work in sales then you obviously know that every customer wants to be heard – both literary and figuratively. You know how the first contact with a potential customer is crucial.

To convert a conversation with a customer into the purchase of your product or service, several conditions are to be observed:

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Unfortunately, regardless of the competence of your sales manager all can be spoiled by the quality of the telephone connection.

It’s impossible to talk about good service if you have to ask your customers to repeat or make them call back because the connection failed. It’s good if he/she will be still willing to call back. But what if he/she won’t?

Unfortunately, regardless of the competence of your sales manager all can be spoiled by the quality of the telephone connection.

It’s impossible to talk about good service if you have to ask your customers to repeat or make them call back because the connection failed. It’s good if he/she will be still willing to call back. But what if he/she won’t?

Improvement of
client service with
the help of VoIP

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Improvement of client service with the help of VoIP

Personalized contact with a customer is very important.
It boosts customers’ loyalty and the company’s credibility.

Personalized contact with a customer is very important.
It boosts customers’ loyalty and the company’s credibility.

With the help of VoIP,
you can ensure a high quality
of customer service

Your customers won’t have to listen
to “on-hold” signal and wait until
the line will be free

How many potential
customers were lost due to
this reason?

With the help of VoIP,
you can ensure a high quality
of customer service

Your customers won’t have to listen
to “on-hold” signal and wait until
the line will be free

How many potential
customers were lost due to
this reason?

Not everyone will have the desire to call you back several times. Everybody wants to receive the answer right after the call. You can achieve high quality of service with the help of VoIP.

Not everyone will have the desire to call you back several times. Everybody wants to receive the answer right after the call. You can achieve high quality of service with the help of VoIP.

VoIP — IS A TECHNOLOGY OF VOICE TRANSMISSION THROUGH THE INTERNET AND DIFFERENT DIGITAL CHANNELS WHICH HELPS TO SUBSTANTIALLY IMPROVE THE QUALITY OF COMMUNICATION WITH CUSTOMERS AND OPTIMIZE EXPENSES FOR THE TELEPHONY

Just after a few hours spent on the connection, you will have a high-quality flawless communication network in your office without the installation of the complicated equipment. Furthermore, when you move to another office, your telephony, CRM and phone numbers well-known to customers will move together with you.

Just after a few hours spent on the connection, you will have a high-quality flawless communication network in your office without the installation of the complicated equipment. Furthermore, when you move to another office, your telephony, CRM and phone numbers well-known to customers will move together with you.

HOW THE VOIP VIA
INTERNET WORKS

HOW THE VOIP VIA
INTERNET WORKS

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HOW IT WORKS?

THE ATTENTION OF
EVERY CALLER

Thanks to VoIP you won’t miss a single caller.
Every potential customer will be paid proper attention to.

If a customer has an assigned manager, the system will automatically redirect the call to him/her. At the same time, the manager being well aware of communication history with a particular customer, will suggest a qualitative and rapid solution to the issue.

THE ATTENTION OF
EVERY CALLER

Thanks to VoIP you won’t miss a single caller.
Every potential customer will be paid proper attention to.

If a customer has an assigned manager, the system will automatically redirect the call to him/her. At the same time, the manager being well aware of communication history with a particular customer, will suggest a qualitative and rapid solution to the issue.

VoIP EUROPEAN UNION - EXPANSION OF CUSTOMERS DATABASE

You will be able to add to customers who managed to contact your company all those who failed to do so or called out of working hours. From now on you’ll receive all calls. Multichannel numbers will help you receive several calls at the same time.

To make a customer wait for the operator’s answer, we’ve added such convenient functions as voice menu and information about the standby time.

EXPANSION OF CUSTOMERS DATABASE

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You will be able to add to customers who managed to contact your company all those who failed to do so or called out of working hours. From now on you’ll receive all calls. Multichannel numbers will help you receive several calls at the same time.

To make a customer wait for the operator’s answer, we’ve added such convenient functions as voice menu and information about the standby time.

VoIP EUROPEAN UNION - EXPANSION OF CUSTOMERS’ DATABASE Comprehensive telecommunication solutions. VoIP Praha, Berlin, London… Join!

Fail-safe connection
thanks to different
mobile operators

High quality of connection
regardless of the city or country

CRM-system
with a wide range
of functions

You will be able to provide consultations to customers located in different parts of the world from one office. There’s no need to maintain a physical presence in different cities anymore. All issues can be solved within a single “control station” – an office equipped with cloud PBX and VoIP.

GET A FREE CONSULTATION

EXPANSION OF CUSTOMERS’ DATABASE
Comprehensive telecommunication solutions.
VoIP Praha, Berlin, London… Join!

Fail-safe connection
thanks to different
mobile operators

High quality of connection
regardless of the city or country

CRM-system
with a wide range
of functions

You will be able to provide consultations to customers located in different parts of the world from one office. There’s no need to maintain a physical presence in different cities anymore. All issues can be solved within a single “control station” – an office equipped with cloud PBX and VoIP.

GET A FREE CONSULTATION

We merged
VoIP with CRM

It allows to ensure comprehensive management of all business processes. Optimization and efficiency coupled with perfect service thanks to VoIP.

JOIN AND BECOME PART OF THE LIST OF SUCCESSFUL COMPANIES WHICH HAVE ALREADY IMPROVED THEIR BUSINESS PERFORMANCE TOGETHER WITH STREAM TELECOM

JOIN AND BECOME PART OF THE LIST OF SUCCESSFUL COMPANIES WHICH HAVE ALREADY IMPROVED THEIR BUSINESS PERFORMANCE TOGETHER WITH STREAM TELECOM